The High Commission and the consular network in New Zealand are meant to help the UK citizens living in the country or traveling to New Zealand. There is a High Commission in Wellington, the Consulate General in Christchurch and a consulate in Auckland.
The official website offers travel advice for the UK nationals traveling to New Zealand and includes information on entry requirements, local laws, health and security.
If your passport was lost or stolen or if it expires while you are in New Zealand, the High Commission can help you get new valid travel documents.
If a UK citizen is victim of a crime, they can give information about the local police and legal procedures. If a doctor is needed, then the consulate can help the UK citizen contact one. They can also give a list of local lawyers. If you want, the consulate can contact your relatives and friends back home and let them know something has happened to you. If you were seriously ill or injured, they will contact you within 48 hours and can help you contact the insurance company. They can also help if a British national dies abroad, if someone goes missing or if a child has been abducted.
In New Zealand, the number to call for emergencies is 111.
You should call this number if someone is badly injured or in danger, there’s a serious risk to life or property, you’ve come across a major public inconvenience or if a crime is being committed (and the offenders are still there or have just left).
If you need help from the British High Commission, call (+64) (04) 924 2888 or the closest Consulate to where things have happened.
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British High Commission Wellington
44 Hill Street
PO Box 1812
Opening hours: Monday to Friday 08:45 to 17:00
Enquiries in person to Consular Section should be made between 09:00-13:00 only.
Map of the British High Commission Wellington
Here’s an interactive map pointing to the location of the British High Commission in Wellington:
British Consulates in New Zealand
Christchurch — United Kingdom Consulate
22 Takahe Drive
PO Box 13-292 Christchurch
Fax: +64-3 337-9938
The role of the British Consul is to provide urgent assistance to the British Nationals who get into difficulty while visiting South Island in New Zealand.
Office hours: Monday to Friday 9:00 — 17:00
Auckland — United Kingdom Consulate General
Level 17, 151 Queen Str.
PO Box 92 014 Auckland
Fax: +64-9 303-1836
The role of the Consulate General is to promote trade and investment between Britain and New Zealand. It does not handle national or immigration matters. Visa and passport inquiries should be made directly to the High Commission in Wellington.